Zales Jewelers, located at 710 New River Rd NW, Christiansburg, VA 24073, offers a variety of jewelry services with a strong emphasis on engagement ring creation. This jewelry store, known for its customer-oriented staff, features a team committed to assisting clients in selecting the perfect engagement ring to celebrate their love. The staff members have received praise for their helpfulness, especially during the ring selection process, creating a welcoming environment for customers to explore options and customize their selections.
While the store has garnered a mix of positive and negative reviews, it’s important to note that it has been reported permanently closed.
Customer Reviews Sentiment:
Overall Sentiment from Online Customer Reviews: Positive sentiment at 60%, Neutral at 20%, and Negative at 20%.
Highlight Reviews:
Best Review: Jennifer highlighted the excellent service and friendliness of the staff, especially when assisting with multiple ring purchases in recent months.
Worst Review: Kaitlyn expressed dissatisfaction with the quality of jewelry, raising concerns about fake gemstones and poor customer service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Saturday: N/A
- Sunday: N/A
Staff Members:
- Claudia
- Ally
- Kayla
Positivity Score: 70%
Total Customer Feedback Reviewed: 25
Store Phone Number: (540) 381-3665