Zales Jewelers - North Riverside Park Mall North Riverside IL

Zales Jewelers in North Riverside Park Mall is a prominent destination for engagement ring creation and fine jewelry services. Located at 7501 W. Cermak Rd., Ste. D13, North Riverside, IL 60546-1434, this jeweler is celebrated for its extensive selection of engagement rings and custom jewelry options. The skilled staff, including noted associates such as Miguel and Sharon, are dedicated to ensuring that customers find pieces that truly resonate with their personal style. Zales also offers a range of services including in-store ordering, custom jewelry creation, jewelry and watch repairs, and cleaning and inspection services.

Operating in Cook County, Zales Jewelers is open at the following hours:
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
Phone: (708) 442-7761

Overall Sentiment from Online Customer Reviews:
Customer reviews reflect a mixed atmosphere with an overall positive sentiment of 55%, neutral at 25%, and negative at 20%. Positive experiences often highlight the helpfulness and knowledge of the staff, with many customers appreciating the personalized service in selecting and creating engagement rings. However, some reviews express dissatisfaction regarding customer service and wait times, suggesting areas for improvement.

Best Review:
Sharon praised the North Riverside store for excellent service, highlighting how staff members like Miguel go the extra mile to ensure customer satisfaction during the engagement ring selection process.

Worst Review:
Mariela expressed frustration with the rude attitude of staff members and noted a poor handling of her ring cleaning, which left her feeling undervalued as a customer.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.