Zales Jewelers, located at 691 Richmond Rd, Richmond Heights, OH 44143, is a jewelry store renowned for its engagement ring creation and service. This store offers a range of fine jewelry, including rings, necklaces, earrings, bracelets, and watches. Customers have reported that while the store has a selection of beautiful engagement rings, the service quality varies, with some praising the assistance provided by friendly staff but others expressing dissatisfaction regarding the repair services and overall customer care.

The shop has been mentioned to be *permanently closed*, so potential customers should consider this before visiting.

Overall Sentiment from Online Customer Reviews:
The general atmosphere of online reviews reflects mixed feelings about Zales Jewelers. Overall, 30% of the reviews are positive, 20% are neutral, and 50% are negative, indicating significant room for improvement, particularly in service.

Best Review:
Albert Jones notes that the store creates a positive atmosphere, highlighting the friendly interactions customers experience while in the shop.

Worst Review:
Amanda Z. expresses frustration with the repair services, stating that the work done on her engagement ring was poorly executed multiple times, leading to further disappointments.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday to Saturday: Hours not specified
- Sunday: Hours not specified

Staff mentioned: None