Zales Jewelers, located in the Solomon Pond Mall at 601 Donald J. Lynch Blvd., Ste. S140, Marlborough, MA 01752, is a well-established jeweler known for its expertise in engagement ring creation. With a strong focus on customer service, the staff at Zales ensures that each client feels welcome and supported in their selection process. The team is skilled in custom jewelry design, allowing customers to create unique engagement rings tailored to their personal preferences. Additionally, the store provides services such as repairs, cleaning, and appraisals, enhancing the overall customer experience and satisfaction.

The store operates in Worcester County and can be reached at (508) 303-0013.

**Operating Hours:**
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM

Overall sentiment from online customer reviews:
The store has received 65 reviews with a mixed sentiment. Positive experiences highlight friendly staff and helpful service, while negative experiences include issues with product quality and customer service. The overall sentiment is approximately 65% positive, 25% neutral, and 10% negative.

Best Review:
A customer named Jess praised the helpfulness of the staff in selecting engagement rings, emphasizing their commitment to customer satisfaction and budget considerations.

Worst Review:
Another review by Matthew expressed dissatisfaction after a lengthy resizing process resulted in damaged jewelry, leading to a frustrating experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.