HomeStore LocatorTNBristolZales Jewelers - the Pinnacle in Bristol
90% Score | Zales Jewelers - the Pinnacle in Bristol, Bristol, TN

Zales Jewelers at The Pinnacle in Bristol, TN, offers a remarkable selection for those seeking to create the perfect engagement ring. Located at 566 Pinnacle Pkwy, Unit 602, Bristol, TN 37620-8774, the store operates under the committed guidance of dedicated staff members. Customers can expect expertise in custom jewelry design, ensuring that their unique vision comes to life. The store also provides a variety of services including ring resizing, jewelry repair, cleaning, and inspection. With a strong reputation built over decades, Zales has served the Sullivan County area since 1924.

Zales prides itself on its customer service, with staff members often lauded for their friendliness and professionalism. Reviews highlight the patience and knowledge of associates such as Sandy and April, who are recognized for their exceptional support during the jewelry selection process. However, some customers have reported concerns regarding customer service on rare occasions.

Overall, Zales in Bristol has received a total of **133 reviews**, with a predominantly positive sentiment from patrons.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Chance mentioned that the staff are "amazing people" who prioritize honesty and work hard to find the ideal gift, reflecting a dedication to customer satisfaction.

Worst Review:
A customer reported dissatisfaction with service during multiple visits, feeling rushed while trying to make a decision.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|---------------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 10:00 AM - 7:00 PM |
| Tuesday | 10:00 AM - 7:00 PM |
| Wednesday | 10:00 AM - 7:00 PM |
| Thursday | 10:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |

Staff members mentioned: Sandy, April.

Positivity Score: 90%
Total Customer Feedback Reviewed: 133

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - the Pinnacle in Bristol
Zales Jewelers - the Pinnacle in Bristol
90%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - the Pinnacle in Bristol
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