Zales Jewelers, located at 125 Westchester Ave, Ste. 3240, White Plains, NY 10601, operates in Westchester County. The store specializes in creating beautiful engagement rings and offers a wide range of jewelry services, including custom jewelry design, jewelry and watch repair, as well as cleaning and inspection services. The team is dedicated to providing a selection of high-quality jewelry at various price points, which aims to cater to every customer's budget.

However, the store has received a mix of reviews from customers. On platforms like Yelp and Google, feedback indicates that while some customers appreciated the knowledgeable staff and the variety of jewelry available, others expressed dissatisfaction with customer service, noting rudeness and a lack of effective communication.

Overall Sentiment from Online Customer Reviews:
- Positive: 40%
- Neutral: 20%
- Negative: 40%

Best Review: Sadri commended the staff for being semi-helpful and mentioned the good selection of jewelry without feeling pressured to buy, indicating a pleasant experience.

Worst Review: Cathy C. expressed strong dissatisfaction with the sizing process for her ring, feeling misled about the sizing options and experiencing a lack of concern from management regarding her issue.

Operating Hours:
| Day | Hours |
|-----------|---------------|
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |

Staff Members: Mentioned staff include Angela, Maria, and Matthew.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.