Zales Jewelers in Hattiesburg, located at 1000 Turtle Creek Dr., Ste. 340, offers a wide variety of services, with a particular focus on engagement ring creation. The store is known not only for its extensive selection of diamond and precious jewelry but also for its ability to craft custom engagement pieces tailored to individual preferences. Customers have reported courteous and knowledgeable staff who are eager to assist with selections and design, and many have highlighted the personalized approach taken by the sales associates.

Zales operates in Forrest County and has a reputation for high-quality customer service, though reviews reflect a mix of experiences. Positive feedback emphasizes the friendly and helpful nature of staff members, particularly citing their willingness to go above and beyond for customers. On the other hand, some reviews noted frustrations over customer service inconsistency and delays in service.

Operating hours are as follows:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM

The store has a total of 66 reviews with a general satisfaction. The sentiment analysis reveals:
- Positive: 62%
- Neutral: 20%
- Negative: 18%

Best Review: Anthony mentioned that the service at Zales was unbeatable, highlighting the attentiveness and support he received while shopping.

Worst Review: Stacie expressed significant dissatisfaction, describing her experience with the store as the worst she's ever had, focusing on the lack of communication regarding repairs.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.