Zales Jewelers, located at 6501 Grape Rd, Mishawaka, IN 46545, operates in St. Joseph County. With a focus on engagement ring creation, Zales offers a wide selection of classic and contemporary jewelry styles. Their services include jewelry repair and custom design options to cater to clients' unique preferences. The friendly staff is known for their helpfulness, ensuring a pleasant shopping experience for customers seeking the perfect engagement ring.
Operating hours are:
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM
Customer Reviews Sentiment:
Overall sentiment from online customer reviews: 75% Positive, 15% Neutral, 10% Negative. Customers frequently commend the knowledgeable staff and the quality of the jewelry. However, some reviews indicate delays in service or issues with specific items.
Best Review: A customer named Emily praised Zales for their beautiful selection and helpful staff, emphasizing the personalized service she received while selecting her engagement ring.
Worst Review: A customer named Mark expressed disappointment regarding a delayed order and poor communication during the process, which impacted his overall experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 2