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Zales Jewelers, located at 1925 E Market St, Harrisonburg, VA 22801, is a well-known jewelry store that emphasizes the creation of engagement rings and offers various jewelry services. The store operates in Harrisonburg County and is recognized for providing a selection of engagement rings, alongside other fine jewelry options. Customers have praised the staff for their professionalism and kindness, noting positive experiences with the customer service team. However, there have been some criticisms regarding customer service and pricing transparency, reflecting a mixed atmosphere in the reviews.
Phone: (540) 442-7591
Operating Hours:
- Monday to Saturday: Not specified
- Sunday: Not specified
Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%
Best Review: Moriah appreciated the professionalism and care taken with merchandise at Zales, commending the staff for their attention to detail.
Worst Review: Angela expressed dissatisfaction with the handling of her diamond issue, feeling that her concerns were not adequately addressed by the manager.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 13
Store Phone Number: (540) 442-7591
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