Zena Jewellers, located in Pleasanton, California, specializes in creating custom engagement rings and offers a wide variety of fine jewelry services. Known for their competitive pricing and attentive customer service, Zena Jewellers has received a mix of reviews, particularly praising their personalized engagement ring design process. Customers have reported a positive atmosphere, enhanced by the expertise and friendliness of the staff, specifically noting the helpfulness of team members like Moe.

The store operates in Alameda County and provides various services, including jewelry cleaning, restoration, and repair, alongside custom engagement ring creation. Clients appreciate the opportunity to collaborate on designs that meet their specifications, as well as the transparent and pleasant buying experience.

Contact Information:
- Address: 2015 Stoneridge Mall Rd, Pleasanton, CA 94588
- Phone: (925) 425-7212

Operating Hours:
| Day | Hours |
|--------|-------------------|
| Mon | 11:00 AM - 7:00 PM |
| Tue | 11:00 AM - 7:00 PM |
| Wed | 11:00 AM - 7:00 PM |
| Thu | 11:00 AM - 7:00 PM |
| Fri | 11:00 AM - 7:00 PM |
| Sat | 11:00 AM - 7:00 PM |
| Sun | 12:00 PM - 6:30 PM |

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Best Review:
A customer noted the excellent service provided by the staff in assisting with the creation of a custom engagement ring, highlighting the professional and friendly environment that made the experience enjoyable.

Worst Review:
Another customer expressed dissatisfaction with a negative experience regarding a repair, feeling the customer service could have been more attentive and accommodating to their needs.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.