24 Karat Jewelers, located at 2390 S Avenue B, Yuma, AZ, is a well-regarded jewelry store known for its engagement ring creation and exceptional craftsmanship. As a family-owned business since 1979, they take pride in offering a friendly atmosphere along with a range of services, including custom jewelry design, engraving, and watch repairs. Their commitment to quality is reflected in the numerous reviews praising their attentive and skilled staff, who work closely with customers to bring their unique visions to life.
Customers often commend the owner, Kathleen, for her expertise and personalized service. However, some reviews indicate drawbacks, particularly regarding communication and occasional rudeness from the staff. Customer experiences vary, with many appreciating the quality of work but highlighting a few instances of dissatisfaction.
Customer Sentiment: Approximately 70% of customers are highly satisfied, while 15% have shared neutral feedback, and 15% reported issues with service.
Opening Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday and Sunday: Closed
Best Review: Carol praised the store for its reasonable prices and quality work, expressing that she drives across town just to visit 24 Karat Jewelers.
Worst Review: Carissa shared a negative experience regarding service, feeling that the owner was rude and unprofessional during her visit.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 73
Store Phone Number: 9287823306