Zales Jewelers - Yuma Palms Regional Sc in Yuma AZ

Zales Jewelers, located in Yuma Palms Regional Center, provides a wide array of services focused on engagement ring creation. With a solid reputation, the store boasts a variety of unique engagement rings and offers custom design options to meet individual preferences. The knowledgeable staff, including associates like Gladys and Damian, have received commendations for their professionalism and attentiveness, guiding customers through every step of the engagement ring selection process. The store also offers jewelry repair services, cleaning, and inspection, ensuring that all pieces maintain their beauty over time.

Address: 1401 S Yuma Palms Pkwy., Ste. G 04, Yuma, AZ 85365-1711
Phone: (928) 329-1211

**Operating Hours**:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
From the reviews collected, Zales Jewelers appears to have a mixed reputation. Positive sentiments highlight satisfied customers praising the staff's helpfulness and the quality of their engagement rings. Conversely, negative reviews point to issues with customer service and repair quality, resulting in an overall sentiment breakdown of:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Best Review:
Ryan expressed complete satisfaction with his experience at Zales, particularly commending the staff's patience and the efficient repair process of his bridal set. He appreciated the early discount he received and the condition of the rings upon return.

Worst Review:
Alexa detailed frustrations over the inability to obtain the necessary certificates for her engagement and wedding rings, citing poor customer service at the Yuma location compared to other branches.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff Members:
- Gladys
- Damian