5 Star Jewelry & Watch Repair, located at 2806 Cochran St, Simi Valley, CA 93063, specializes in the creation and repair of stunning engagement rings and other jewelry. Known for their remarkable customer service, this family-owned business, operated by Jacob and his son Jonathan, has received an impressive average rating of 4.8 based on 198 reviews. Customers appreciate the friendly atmosphere, quick turnaround times, and high-quality workmanship provided.

This jeweler offers a range of services including jewelry cleaning, restoration, watch repair, and jewelry customization. Their engagement ring creation service stands out, with many reviewers noting the personalized approach and attention to detail. The establishment's commitment to customer satisfaction has fostered a loyal client base in Ventura County.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Highlight Reviews:
Best Review: A customer expressed deep appreciation for the craftsmanship and care taken by the staff while creating custom wedding rings, finding both Jacob and Jonathan exceptionally friendly and knowledgeable.

Worst Review: One reviewer reported dissatisfaction with their resized engagement ring, noting that it was mistakenly altered with white gold instead of platinum, which led to further complications.

**Opening Hours:**
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: Closed

Staff Members: Jacob, Jonathan

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.