Mike's Jewelry and Watch Repair, located at 2375 Sycamore Dr #4, Simi Valley, CA 93065, operates in Ventura County and specializes in various jewelry services with a strong emphasis on engagement ring creation. The jeweler's offerings include watch and jewelry repair, watch battery replacements, watch cleaning, and resizing services, catering to a diverse clientele. Customers appreciate the craftsmanship and expertise of the staff, particularly in the repair and maintenance of high-end timepieces.
Based on a total of 124 reviews, the general atmosphere is quite positive, with many satisfied customers praising the skill and knowledge of the staff. Review sentiment is as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Positive reviews often highlight the high quality of service, speed, and reasonable pricing. A number of customers recognize Mike as an "Old World Craftsman," indicating trust in his hands-on approach to jewelry and watch repairs.
However, some negative feedback revolves around experiences perceived as price-gouging and perceived unfriendliness from the owner. A few reviewers noted instances where they felt service was rushed or not as attentive.
Best Review:
Victor commends the place for its exceptional service and affirms that it's now his go-to repair shop for watches, appreciating the quality of work and quick turnaround.
Worst Review:
Carlos expressed dissatisfaction with the service, citing an experience of feeling rushed and receiving a watch battery replacement at what he considered an unfairly high price.
| Operating Hours |
|-------------------------------|
| Monday: 10:00 AM - 6:00 PM |
| Tuesday: 10:00 AM - 6:00 PM |
| Wednesday: 10:00 AM - 6:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 5:00 PM |
| Sunday: Closed |
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 124
Store Phone Number: 8055833047