Located at 1115 Simi Town Center Way, Simi Valley, CA 93065, Jared Galleria of Jewelry specializes in creating stunning engagement rings and offers a wide array of jewelry services. The store is known for its personalized customer service, with staff members like Sada, the general manager, and knowledgeable associates such as Vince and Perry, who are frequently praised for their helpfulness and professionalism. Jared provides various services, including custom jewelry design, on-site jewelry and watch repair, ring sizing, jewelry cleaning, and engraving.
Overall sentiment from online customer reviews:
Positive sentiment: 60%
Neutral sentiment: 25%
Negative sentiment: 15%
With a total of 222 reviews reviewed, the feedback highlights a mix of experiences. Many customers appreciate the knowledgeable staff and the quality of services offered, particularly in engagement ring creation. However, some critiques exist regarding customer service inconsistencies.
Best Review:
Crystal highlights her gratitude for Sada's assistance in identifying and resolving an issue with her ring, emphasizing the informative and supportive nature of the staff.
Worst Review:
Paulina expressed disappointment with the unprofessional handling of her promise ring, detailing a frustrating experience regarding its resizing and recovery when it was lost.
Operating Hours:
| Day | Hours |
|-----------|---------------------|
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 222