SHOP ENGAGEMENT RINGS WITH JEWELER AI
START NOW!
Gold N' Heart Jewelry, located at 3998 Cochran St Suite 4, Simi Valley, CA 93063, is a well-regarded jeweler that specializes in custom engagement ring creation and other fine jewelry services. The store has been in business since 1981, providing exceptional craftsmanship and attentive customer service. Customers appreciate the skilled team, including staff members like Tom and Vanessa, who have received numerous accolades for their helpfulness and expertise in designing bespoke jewelry.
The store offers a range of services, including jewelry repair, appraisals, and custom designs, catering specifically to clients looking for unique engagement rings. Many reviewers highlight the personal service provided by the staff, emphasizing a welcoming atmosphere where customers feel valued. Reviews mention that the repair services are timely and well-executed, often exceeding customer expectations.
However, there are a few negative experiences reported. Some customers have noted dissatisfaction with pricing, particularly regarding resizing fees, and a few experienced issues with customer service that felt less personalized. That said, the overall sentiment reflects a strong reputation for quality and care.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Highlighting the sentiments from the reviews:
Best Review: A customer praised Tom for his remarkable skill in creating a custom engagement ring, expressing happiness with the final product and appreciation for the attentive service provided by the team.
Worst Review: A customer expressed disappointment over being charged for a resizing service despite previous assurances of no cost, leading to feelings of distrust towards the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-----------------------|
| Wednesday 10 AM – 6 PM |
| Thursday 10 AM – 6 PM |
| Friday 10 AM – 6 PM |
| Saturday 10 AM – 5 PM |
| Sunday Closed |
| Monday Closed |
| Tuesday 10 AM – 6 PM |
Staff members: Tom, Vanessa
Positivity Score: 85%
Total Customer Feedback Reviewed: 98
Store Phone Number: 8055834320
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
