Accents Jewelry Design, located at 2900 Main Street in Santa Monica, CA, has established itself as a beloved local destination for custom engagement rings and unique jewelry pieces. With over three decades in business, owner Steven Hanna has created a space where creativity flourishes, offering personalized services and a variety of styles that cater to different tastes.
The commitment to quality shines through in the craftsmanship, as all employees are also artisans who contribute their designs to the store. Customers frequently mention the welcoming atmosphere and the relaxed yet professional service provided. The staff takes the time to understand individual preferences, guiding clients through the engagement ring creation process with care and expertise. Many reviewers highlight the joy of bringing their visions to life, which is a testament to the store's dedication to customer satisfaction.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% feel neutral and another 10% have reported concerns, particularly around specific service experiences.
Opening Hours:
Monday: Closed
Tuesday to Friday: 11:00 AM – 7:00 PM
Saturday & Sunday: 11:00 AM – 6:00 PM
Best Review: Wendy praised the store for its friendly staff and beautiful selection, noting how helpful they were in finding the perfect piece for her needs.
Worst Review: Lily expressed disappointment with her experience, mentioning rude service and feeling undervalued as a customer during her interaction.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 92
Store Phone Number: 3103962284