The Jewel Shop, Santa Monica CA

The Jewel Shop, located at 1353 3rd St. Promenade, Santa Monica, California, is a distinguished jewelry store renowned for its exceptional engagement ring creation and service. With 63 customer reviews collected from various platforms, the store is celebrated for its high-quality craftsmanship and personalized customer experience. The friendly staff, including owner Tony Ayoub, often receive praise for their professionalism and in-depth knowledge about the jewelry they offer.

Customers have expressed satisfaction with the wide selection of engagement rings and the attentive service provided during the selection process. Many highlight the emphasis on customer care, stating that the team makes every effort to accommodate individual needs and preferences. The store also offers various other jewelry and watch options, positioning itself as a versatile choice for both rings and timepieces.

However, there are mixed sentiments reflected in some negative reviews, particularly regarding specific customer experiences related to service inconsistencies and product repairs. Despite this, the overall atmosphere at The Jewel Shop is predominantly warm and welcoming, suggesting a strong reputation in the community.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Highlight Reviews:
Best Review: A customer praised the staff for their extensive knowledge and the extensive selection of high-end watches, solidifying their reputation for a friendly and professional atmosphere.
Worst Review: One reviewer expressed dissatisfaction about minor delays in service and a lack of follow-up on repairs, which impacted their overall perception of the assistance provided.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours |
|----------------------|
| Monday: 11:00 AM - 6:00 PM |
| Tuesday: 11:00 AM - 6:00 PM |
| Wednesday: 11:00 AM - 6:00 PM |
| Thursday: 11:00 AM - 6:00 PM |
| Friday: 11:00 AM - 6:00 PM |
| Saturday: 11:00 AM - 6:00 PM |
| Sunday: 11:30 AM - 6:00 PM |

Staff Members:
- Tony Ayoub