L'Oliphant Fine Jewelry Artisan & Repair is a notable jewelry store located at 1621 Montana Ave, Santa Monica, CA 90403. This establishment is well-regarded for its exceptional engagement ring creation services, among a variety of other jewelry-related offerings, including custom design, jewelry restoration, and appraisal services. The store operates in Los Angeles County and is known for its personal and artistic approach to jewelry making.

With a total of 102 reviews analyzed, the overall sentiment from online customer reviews is as follows:

Overall Sentiment from Online Customer Reviews:
- Positive: 78%
- Neutral: 15%
- Negative: 7%

L'Oliphant has garnered praise for its experienced staff, particularly BJ and Ken, who are recognized for their excellent customer service and ability to help customers design their dream engagement rings. Many customers appreciate the warm, welcoming atmosphere and the detailed attention given during the jewelry design process.

However, some negative reviews center around customer service issues, particularly mentioning a few instances of perceived rudeness from the owner, which has impacted some customers’ experiences.

Best Review:
A customer named Caitlin praised L'Oliphant for their outstanding service, noting the staff's kindness and attentiveness in creating a custom engagement ring. She highlighted how the jewelry exceeded her expectations and was crafted with great care.

Worst Review:
Desiree shared a displeasing experience with BJ, mentioning feelings of being treated rudely and condescendingly. Despite expressing disappointment, she noted the disappointment affected her decision to purchase jewelry from the store.

Operating Hours:
- Tuesday: 11:30 AM - 4:00 PM
- Wednesday: 11:30 AM - 4:00 PM
- Thursday: 11:30 AM - 4:00 PM
- Friday: 11:30 AM - 4:00 PM
- Saturday: 11:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members Mentioned:
- BJ
- Ken

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.