Afi's Jewelers, located at 1607 Village Market Blvd SE K104, Leesburg, VA 20175, offers a range of jewelry services with a strong emphasis on engagement ring creation. With over 25 years of experience in the industry, the knowledgeable team provides a diverse selection of loose diamonds, designer wedding bands, and custom-made jewelry, catering to various customer preferences. The store is known for its exceptional customer service, with many reviews praising the personable staff and their commitment to helping clients find the perfect piece.

Despite its positive reputation, some customers reported unsatisfactory experiences, particularly regarding after-sales services and return policies. The overall sentiment based on 19 reviews is as follows:

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Highlights include consistent praise for the friendly and knowledgeable staff, with mentions of Afi’s exceptional service in creating custom engagement rings. However, there are concerns regarding issues with returns and service inconsistencies that have been noted by some customers.

Best Review: A customer named Rob commended the store for fantastic service and expressed loyalty for over 15 years, stating that the welcoming environment keeps them returning.

Worst Review: Laura described a disappointing experience with the return policy, feeling that the store's restrictions were unreasonable, especially given the condition in which the item was returned.

Operating hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.