Leesburg Jewelers, located at 312 E Market St, Ste A, Leesburg, VA 20176, is a family-owned business that has been dedicated to serving the community since 1979. Specializing in engagement ring creation and a wide array of jewelry services, they offer a vast selection of vintage and estate pieces, as well as custom designs to help customers find the perfect ring for their loved ones. The store also provides services for watch repairs and cleaning. The team, including experienced staff like Elaine and Ed, are known for their professionalism and excellent customer service, focusing on tailoring unique pieces to fit individual tastes and budgets.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
The overall atmosphere of the reviews reflects a strong appreciation for the quality of service and the expertise provided, though some customers noted the store's aesthetic could use improvement.
Best Review:
Janice praised the extensive knowledge and fair pricing at Leesburg Jewelers, highlighting how they exceeded expectations by replacing a pearl in a ring better than the original and providing affordable repairs.
Worst Review:
Nadine expressed dissatisfaction with the service regarding a Rolex watch, indicating repeated issues even after repairs, and criticized the store's atmosphere as outdated and uninviting.
Opening Hours:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
Staff Members:
- Elaine
- Ed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 25