Designer Goldsmiths is a jewelry store located at 203 Harrison St SE, Suite 100, Leesburg, VA 20175, known for its custom engagement ring creation and high-quality jewelry services in Loudoun County. The shop specializes in unique, handcrafted pieces, providing personalized design services and expert repairs. With a focus on customer satisfaction, Designer Goldsmiths is recognized for offering individualized consultations, helping customers choose or create the perfect engagement ring.
Reviews indicate a mix of experiences. On platforms like Facebook, the store carries a rating of 4.4 from 35 votes, while Yelp shows a score of 3.7 from 3 reviews.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
The positive sentiment highlights the excellent customer service and craftsmanship, especially in custom designs and ring repairs. Customers have noted the staff's attentiveness and expertise, contributing to an overall favorable perception of the store. On the contrary, the negative feedback cites individual experiences of dissatisfaction, particularly regarding repair work that did not meet expectations.
Best Review:
Mike appreciated the attentive service and reasonable recommendations provided by the staff during his wife's wedding ring repair, expressing his intention to return for future jewelry needs.
Worst Review:
Vickey experienced significant dissatisfaction with her engagement ring repair, indicating that the work resulted in both aesthetic and quality issues, ultimately leading her to seek repairs from a different jeweler.
**Operating Hours:**
- Tuesday: 10:30 AM – 6:30 PM
- Wednesday: 10:30 AM – 6:30 PM
- Thursday: 10:30 AM – 6:30 PM
- Friday: 10:30 AM – 6:30 PM
- Saturday: 10:30 AM – 6:30 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 5