Alain & Co. Jewelers, located at 16 The Promenade, Edgewater, NJ 07020, is a beloved destination for those seeking to create their dream engagement rings. Serving the community for over 30 years, this family-operated shop is known for its personal touch and dedication to craftsmanship.

Owner Alain and his friendly staff, including jewelers who possess a wealth of knowledge, are often commended for their attentive service. They take the time to understand customer desires, offering personalized guidance throughout the engagement ring design process. Customers appreciate the warm atmosphere, making it a comfortable space to discuss their visions. However, feedback highlights that experiences can vary, with some reviews mentioning issues with customer service during peak times.

Customer Sentiment: Around 80% of customers report high satisfaction with their experiences at Alain & Co., while 10% feel neutral, and another 10% have faced challenges.

Opening Hours:

Monday: 11:00 AM – 6:30 PM
Tuesday: 11:00 AM – 6:30 PM
Wednesday: 11:00 AM – 6:30 PM
Thursday: 11:00 AM – 6:30 PM
Friday: 11:00 AM – 6:30 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Best Review: James raved about the wonderful selection of engagement rings and highlighted the exceptional service he received, emphasizing how the staff made him feel valued throughout his visit.

Worst Review: Aileen expressed her disappointment with the service, describing a negative encounter with a staff member who was unhelpful and dismissive during her visit.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.