Kay Jewelers Edgewater Commons Edgewater NJ

Kay Jewelers is a prominent jewelry store located at 501 River Rd., Spc. 39, Edgewater, NJ 07020-1146 in Bergen County. They specialize in engagement ring creation, offering a wide selection of stunning rings, along with comprehensive jewelry services including maintenance, repair, custom orders, appraisals, and financing options. The hours of operation are as follows:

| Day | Hours |
|-----------|-------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | Closed |
| Monday | 10:00 AM - 8:00 PM |

With 85 reviews compiled, the feedback reflects a diverse range of customer experiences.

Overall Sentiment from Online Customer Reviews:
The general response atmosphere leans positively, with approximately 60% of reviews categorized as positive, 30% neutral, and 10% negative. Many customers praise the knowledgeable and friendly staff for their exceptional service and willingness to help find the perfect piece of jewelry or complete necessary repairs. However, some customers have reported frustrations, including issues with service speed and pricing.

Best Review:
Joan A. Torres expressed delight with the customer service provided at Kay Jewelers, highlighting a particular staff member named Maria who assisted with a watch battery change. Joan emphasized the wonderful service received during the visit.

Worst Review:
Marjorie Leon described a negative experience, noting disappointment in the quality of jewelry purchased, including a diamond that was missing from a bracelet. Marjorie found the service unhelpful when she sought assistance regarding the issue.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.