John Anthony Jewelers, located at 515 River Road, Edgewater, NJ 07020, is renowned for its exceptional service in engagement ring creation. The family-owned business has been operating since 1996, with John Anthony at the helm, who brings over 40 years of experience in the jewelry industry. The store specializes in crafting custom engagement rings, offering a wide selection of fine jewelry, including diamonds and luxury watches.
Customers have praised the quality of jewelry and the outstanding customer service provided by John and his team. The atmosphere is welcoming, with staff taking the time to understand customers' needs and guiding them through every step of the engagement ring selection process. A notable strength is the willingness of John to educate customers about their options, ensuring a well-informed purchase.
However, some reviews indicate minor challenges regarding order customizations, where communication could be improved. Still, the majority of feedback leans towards positive experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Highlight Reviews:
Best Review: A customer shared that John has been their family's jeweler for years, commending his attentive listening and ability to help find exactly what they were looking for without pressure.
Worst Review: A reviewer noted some difficulties with a customized order but ultimately stated that the jewelry met their expectations.
Hours of Operation:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: Closed
Staff Members:
- John Anthony
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 18