B & J Jewelers, located at 515 River Rd, Edgewater, NJ 07020, is a fine jewelry store that has been serving customers since 1997. The store specializes in custom engagement ring creation, alongside a variety of jewelry and watch services. Customers have appreciated the honesty and fairness of the staff, particularly in their engagement ring consultations. The store is operated by experienced professionals who are noted for their excellent customer service.
The overall sentiment from online customer reviews is mixed. Based on the four reviews analyzed, the breakdown is as follows:
- Positive: 50%
- Neutral: 25%
- Negative: 25%
Positive sentiments focus on the quality of engagement ring purchases and the honesty of staff members. Conversely, negative reviews highlight issues with service timelines and customer expectations not being met.
**Opening Hours:**
- Saturday: 10 am–7 pm
- Sunday: Closed
- Monday: 10 am–7 pm
- Tuesday: 10 am–7 pm
- Wednesday: 10 am–7 pm
- Thursday: 10 am–7 pm
- Friday: 10 am–7 pm
**Staff Members:**
- Toro (noted in reviews)
Best Review: Nick praised the jeweler for his honest and fair approach, recommending the store for engagement ring purchases and other jewelry needs.
Worst Review: Hong-Jian expressed disappointment with a watch service experience, citing poor communication about repair expectations.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 63.5%
Total Customer Feedback Reviewed: 4
Store Phone Number: 2013130071