Amber's Designs Fine Jewelry, Katy TX

Amber's Designs Fine Jewelry, located at 722 Pin Oak Rd, Ste 102, Katy, TX 77494, is a distinguished jeweler known for its exceptional engagement ring creation services. With over 1,287 reviews, this family-owned business has built a solid reputation in Harris County, specializing in custom designs that capture unique customer visions.

Customers rave about the staff's professionalism and the welcoming atmosphere at Amber's. Led by owner Amber, the team is dedicated to providing personalized service for every client. The jeweler offers a range of services including custom jewelry design, jewelry repair, and watch repair, with all work performed on-site by master jewelers.

However, experiences have varied. While many customers express satisfaction with the quality and speed of service, there are reports of inconsistencies in order fulfillment and communication issues that have caused frustration among some clients. Despite this, the overall sentiment remains largely positive.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%

Best Review:
A customer highlighted how Amber's Designs effectively turned a loose stone from a family heirloom into a stunning piece of jewelry, emphasizing the fantastic communication and quality of work throughout the process.

Worst Review:
One customer reported dissatisfaction with multiple delays and miscommunications regarding the resizing of their wedding ring, expressing frustration with the lack of follow-through in customer service.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Tuesday to Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 1:00 PM
- Sunday and Monday: Closed

Staff: Amber and her team

Amber's Designs Fine Jewelry stands out for its commitment to customer service and quality craftsmanship, making it a reliable choice for those seeking custom engagement rings and other jewelry needs.