Oasis Trading, also known as Jewelry Box Outlet, is a jewelry store located at 5000 Katy Mills Circle, Suite 740, Katy, TX 77494. With a total of 18 reviews, the store specializes in engagement ring creation and a variety of jewelry services. Customers have highlighted the store's competitive pricing and the attentive service provided by staff members such as Sam, who has received praise for his exceptional customer service. Many reviews reflect a positive experience in selecting and customizing engagement rings.

However, there are significant concerns regarding customer service with reports of rudeness and unsatisfactory responses to repair requests. Instances of unprofessional behavior have also been noted, suggesting that patrons should be cautious when seeking assistance.

The store operates in Harris County and offers services that include custom engagement ring creation, watch repair, and battery replacements. Customers looking for personalized jewelry options may find value in the selection and service offered here.

Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 50%
Neutral Sentiment: 20%
Negative Sentiment: 30%

Best Review:
Ruben mentioned receiving great customer service and competitive prices while praising the staff for their helpfulness in his jewelry purchases.

Worst Review:
Mary reported experiencing rude and combative service during a visit, feeling mistreated regarding the repair of her necklace despite having a receipt.

**Operating Hours**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.