American Jewelry Company, located at 157 Franklin Road, Brentwood, TN 37027, is a family-owned jeweler recognized for its outstanding engagement ring creation and custom jewelry services. The knowledgeable staff, including experienced jewelers, provides personalized assistance to customers looking for exquisite and unique engagement rings. They specialize in Custom CAD/CAM Design, Full-Service Jewelry & Watch Repair, and Custom Engraving.

The store is known for its attentive service, with many customers praising the friendly and supportive atmosphere created by the staff, including names like Sailor and Taylor. Many reviews highlight their quick turnaround times and very affordable pricing. However, there have been some reports of less than satisfactory experiences due to longer wait times and mixed customer service interactions, particularly regarding engagement ring sizing discrepancies.

Overall, American Jewelry Company has received a total of 727 reviews, showcasing a generally positive sentiment from customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
Rita shared her enthusiasm about the excellent customer service and quick repair of her bracelet's clasp, noting the attentive staff and quality of the products.

Worst Review:
Nick expressed disappointment after waiting for 40 minutes without any acknowledgment from the staff when he was ready to purchase a watch, leading him to order online instead.

| Hours of Operation |
|-----------------------------|
| Tuesday to Friday: 10 AM - 6 PM |
| Saturday: 10 AM - 5 PM |
| Sunday: Closed |
| Monday: Closed |

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.