Service Jewelry & Repair, located at 782 Old Hickory Blvd, Ste 104, Brentwood, TN 37027, operates under a strong commitment to customer service, especially in engagement ring creation. With a professional and highly skilled team, including staff members like April and Todd, they specialize in crafting custom designs and providing comprehensive jewelry repair services. Many reviews highlight their expertise in turning customer visions into stunning engagement rings, making them a premier choice in Williamson County for those looking for personalized jewelry solutions.

The store has garnered a total of 93 reviews, showcasing a blend of positive experiences alongside some criticisms regarding pricing and service delays.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

**Best Review:** A customer praised Todd for going above and beyond, particularly in creating a custom horseshoe ring, expressing satisfaction with the attention to detail and the design process.

**Worst Review:** One customer expressed disappointment regarding service delays and communication issues, stating that the experience fell short of expectations.

Hours of Operation:
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed

Staff Members: Todd, April

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*