Lindell Jewelers & Appraisers is a distinguished jewelry store located at 7028 Church St E, Ste 106, Brentwood, TN, known for its exceptional engagement ring creation services and commitment to customer care. The store has garnered a reputation for offering a personalized jewelry experience, specializing in custom designs, appraisals, and repair services. Owned by Carolyn Linder, the jewelers have been serving the Brentwood community for over 30 years, building a loyal clientele through their attention to detail and fine craftsmanship.
The team is praised for their welcoming atmosphere and expertise in creating unique engagement rings. Positive reviews highlight the attentive service provided by the staff, with many customers remarking on how the staff go above and beyond to ensure customer satisfaction, making the engagement ring selection process a special occasion. Customers appreciate the ability to collaborate closely with jewelry experts to design the perfect ring.
However, some feedback indicates intermittent issues with service delays and pricing transparency, pointing out that occasional miscommunications have left customers wanting in terms of clarity regarding costs.
Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 6%
- Negative: 2%
Highlight Reviews:
Best Review: Rebecca praised the staff for their exceptional service, mentioning how Carolyn and her team treated her like family and went above and beyond to fulfill her requests for her engagement ring.
Worst Review: A customer named Brandon expressed dissatisfaction due to pricing issues following a watch repair, feeling that his experience didn't meet the high standards set by other reviews.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 4:00 PM |
| Tuesday | 10:00 AM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | By Appointment Only |
| Sunday | Closed |
Staff Members:
- Carolyn Linder
- Randle Marsh
Positivity Score: 95%
Total Customer Feedback Reviewed: 42
Store Phone Number: 6153737922