Annette's Jewelry and Loan Co, located at 7201 Pacific Ave, Stockton, CA 95207, is known for its unique offerings in engagement ring creation, antique jewelry, and fine custom pieces. The store operates in San Joaquin County and has garnered attention for its mix of jewelry retail and loan services, catering to a diverse clientele. The phone number for inquiries is (209) 474-7532.
From a review analysis of 12 customer opinions, there are both commendable features and areas requiring attention. On the positive side, some customers appreciate the wide selection of vintage rings and have mentioned excellent customer service, particularly highlighting the efforts of the owner, Annette, and her knowledgeable staff. Many reviewers emphasize the satisfying experience when searching for unique pieces or getting fair quotes on pawns.
Conversely, negative sentiments stem from inconsistent service hours, with multiple reports of the shop being closed during business hours without any notification, leading to significant frustration among customers trying to retrieve their items. Other reviewers have noted a lack of organization and rudeness from some staff members, which negatively impacted their experience.
Overall Sentiment from Online Customer Reviews:
Positive: 42%
Neutral: 17%
Negative: 41%
**Opening Hours**:
- Monday: 11:00 AM - 5:00 PM
- Tuesday: 11:00 AM - 5:00 PM
- Wednesday: 11:00 AM - 5:00 PM
- Thursday: 11:00 AM - 5:00 PM
- Friday: 11:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Best Review:
Tammy highlighted the impressive selection of vintage rings available and expressed gratitude towards Annette and her team for their outstanding help during her shopping experience.
Worst Review:
Jose reported frustration regarding the store's disorganization and unhelpful staff when he sought assistance in recovering stolen jewelry, expressing strong disappointment in how the business conducted itself.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.