Cassidy's Jewelry and Loan, located at 393 E Market St, Stockton, CA 95202, operates as a family-owned and run pawnshop known for its engagement ring creations and jewelry services. The store has been serving the Stockton community since 1912 and is recognized for its extensive selection of gold and custom jewelry pieces, providing customers with the opportunity to craft unique engagement rings.

The staff is often praised for their professionalism and helpfulness, with several reviews highlighting their courteous service when attending to customers' needs. Many clients appreciate the wide variety of beautiful jewelry offered and the flexibility of working with the staff to create personalized engagement rings. The store's historical significance in the area adds to its charm, as it is one of the oldest pawnshops in the United States.

However, there are some critical reviews indicating dissatisfaction with the offers given for pawned items and the perceived lack of value in certain pieces. Some customers felt slighted by the level of customer service they received, suggesting improvements are needed in this aspect.

Overall Sentiment from Online Customer Reviews:
Positive: 63%
Neutral: 21%
Negative: 16%

**Highlight Reviews**
Best Review: Rayna Palacios mentioned that Cassidy's Jewelry and Loan offers beautiful jewelry and a supportive environment for customers needing to pawn or sell items. The helpful nature of the staff enhances the experience, making it a reliable choice for obtaining quick cash or purchasing jewelry.

Worst Review: Derrick C. expressed frustration over the service he received, noting that he wasn't greeted upon entering the store and left without completing any transactions due to feeling undervalued as a customer.

Operating Hours:
- Monday: 8:30 AM - 6:00 PM
- Tuesday: 8:30 AM - 6:00 PM
- Wednesday: 8:30 AM - 6:00 PM
- Thursday: 8:30 AM - 6:00 PM
- Friday: 8:30 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.