Kevin Schimke Jewelers, Stockton, CA
Kevin Schimke Jewelers, located at 2349 Pacific Ave, Stockton, CA, is renowned for its exceptional engagement ring creation and personalized customer service. Operating in San Joaquin County, this family-owned business has been a staple in the community since 1979, with deep roots in the jewelry industry dating back to 1951. Kevin and his daughter, Erika, both Graduate Gemologists from the Gemological Institute of America, lead a passionate team committed to making each customer's experience unique and memorable.
The store offers a wide array of services, including custom jewelry design, general repairs, resizing, and appraisals, all completed on-site to ensure quality and craftsmanship. Customers have praised the family atmosphere, noting the personalized attention and expertise provided by the staff, including helpful team members like Brittney who excel in guiding clients through the selection process.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%
Positive reviews frequently highlight the outstanding customer service and the intimate, friendly atmosphere that makes patrons feel like family. Patrons have expressed their satisfaction with the quality of jewelry and the care taken during custom designs, especially for engagement rings. However, negative reviews are scarce, with only a few suggesting concerns about pricing and specific repair outcomes.
Best Review: Brenda noted the exceptional service at Kevin Schimke Jewelers, emphasizing the personalized attention received when creating a custom engagement ring and the quality of the pieces crafted.
Worst Review: Susan mentioned her dissatisfaction regarding the cost of ring resizing and her experience when requesting a piece of gold back after resizing, feeling the response was less than accommodating.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Hours of Operation:
| Day | Hours |
|-----------|--------------------|
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | By Appointment Only |
| Sunday | Closed |
| Monday | Closed |
Staff Members:
- Kevin Schimke
- Erika Schimke
- Brittney Juarez
