Sam's Jewelers is a jewelry store located at 5308 Pacific Ave, Stockton, CA 95207, operating in San Joaquin County. The store specializes in crafting engagement rings, offering a range of beautiful selections designed to meet customer preferences and budgets. Customers have remarked on the welcoming atmosphere and helpful staff, specifically mentioning the attentive service that assists with custom designs and ring selections. The store features a variety of jewelry options, including affordable engagement rings and personalized services.

However, reviews indicate a wide range of customer experiences, with some expressing significant dissatisfaction. Issues related to craftsmanship and customer service have been highlighted, including complications with ring resizing and handling repairs which have led to negative sentiments for some clients.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 10%
Negative: 45%

Customer reviews reflect a split sentiment, with praise for the store's customer service countered by complaints regarding product quality and customer handling.

Best Review: A customer praised the exceptional service and the beautiful custom engagement ring they received, highlighting the staff's helpfulness and guidance throughout the purchasing process.

Worst Review: A reviewer experienced ongoing issues with their engagement ring repairs, reporting multiple problems with lost diamonds and poor service from the staff, leading to deep disappointment.

Operating Hours:
- Mon: 10:00 AM - 8:00 PM
- Tue: 10:00 AM - 8:00 PM
- Wed: 10:00 AM - 8:00 PM
- Thu: 10:00 AM - 8:00 PM
- Fri: 10:00 AM - 9:00 PM
- Sat: 10:00 AM - 9:00 PM
- Sun: 11:00 AM - 7:00 PM

Staff members mentioned: None specified.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.