Arnold's Fine Jewelry has been a staple in the Pasadena community for over a century, known for creating exquisite engagement rings and providing top-notch jewelry services. Located at 350 S Lake Ave, Suite 110, Pasadena, CA 91101, this family-owned jeweler is highly regarded for its professionalism and quality craftsmanship. The store is recognized for its friendly staff and personalized service, with owner Bruce Arnold at the helm, ensuring customer satisfaction from design to delivery.
The shop specializes in engagement rings, offering both custom designs and carefully sourced estate pieces. Customers frequently commend the knowledgeable staff for their assistance in selecting the perfect ring and appreciate the store’s commitment to integrity and quality. While positive sentiments dominate, a few reviewers noted experiences involving customer service challenges and a disparity in jewelry repair expectations.
The jeweler operates in Los Angeles County and is open during the following hours:
| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive sentiments account for approximately 75%, with 15% neutral and 10% negative feedback.
Best Review: A customer praised the staff's kindness and helpfulness, noting that Bruce Arnold provided insights into various ring designs and supported their choices during the engagement ring selection process.
Worst Review: Another customer relayed a negative experience regarding a troubling issue with an engagement ring setting. They felt their valuable stones were not handled with the expected level of care, leading to significant disappointment over the outcome.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.