Paseo Jewelers, located at 340 E Colorado Blvd, Ste 101 in Pasadena, CA, is a well-regarded spot for crafting engagement rings and offers a variety of jewelry services. Hailing from Los Angeles County, this store has garnered a mix of reviews, with customers sharing their experiences on platforms like Yelp and Google.
The talented team at Paseo Jewelers, led by Christine and Greg, is known for providing personalized service as they assist customers in designing unique engagement rings. Shoppers often mention the attentive nature of the staff, appreciating how they take the time to understand individual preferences and budgets. Many enjoy the warm, inviting atmosphere and the complimentary snacks offered during visits.
However, not all feedback has been rosy. While a majority of the reviews express satisfaction with the craftsmanship and design process, some customers have voiced dissatisfaction related to customer service and responsiveness, particularly during busy periods.
Customer Sentiment: Approximately 75% of customers are highly satisfied, while 15% have expressed neutral feelings, and about 10% have reported issues with service or communication.
Opening Hours:
Monday to Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM
Best Review: Melony shared a delightful experience, praising the helpfulness of Christine and the great attention given during the engagement ring customization process.
Worst Review: Damien expressed disappointment over rude service when seeking assistance with a watch sizing, feeling disrespected by the staff's demeanor.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 23
Store Phone Number: 6267924002