Prestige Jewelry, located at 255 E Colorado Blvd, Pasadena, CA 91101, is a well-regarded family-owned jewelry store specializing in engagement ring creation and other jewelry services. The store has garnered attention for its variety of both contemporary and vintage pieces, emphasizing high-quality craftsmanship and personalized customer service. Owner Phyllis and her husband provide detailed attention to clients' needs, ensuring a thorough consultation process, particularly for engagement rings.
The shop offers a range of services including custom engagement ring design, resizing, repair, and jewelry cleaning. With a commitment to customer satisfaction, they aim to make each experience thoughtful and accommodating. The store operates in Los Angeles County and is open from Tuesday to Saturday, 11 AM to 6 PM, while remaining closed on Sundays and Mondays.
With a total of 264 reviews examined, the overall sentiment from online customer reviews is highly positive.
Overall Sentiment from Online Customer Reviews:
- Positive: 95%
- Neutral: 3%
- Negative: 2%
Customers frequently commend the attentive service, quick turnaround times, and reasonable pricing.
Best Review:
Jessica praised the store for its fast service in resizing her rings and remarked on how helpful and kind the staff were, particularly highlighting the excellent customer care provided by Phyllis.
Worst Review:
Hiro expressed dissatisfaction due to a negative experience related to a watch battery replacement, claiming it resulted in damage to the watch's display, and felt the store did not take responsibility for the issues that occurred.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|------------------------|
| Tuesday: 11 AM - 6 PM |
| Wednesday: 11 AM - 6 PM |
| Thursday: 11 AM - 6 PM |
| Friday: 11 AM - 6 PM |
| Saturday: 11 AM - 6 PM |
| Sunday: Closed |
| Monday: Closed |
Staff Members: Phyllis
Positivity Score: 96.5%
Total Customer Feedback Reviewed: 264
Store Phone Number: 6267954468