Atlantic Gems, located at 8609 2nd Ave Ste 103B, Silver Spring, MD 20910, is a distinguished jeweler specializing in custom engagement ring creation. With a reputation built over 40 years in the industry, Atlantic Gems offers an extensive selection of diamonds, gemstones, beads, and custom design services. The owner, Rahul Goel, is recognized for his deep knowledge in jewelry design and for providing exceptional customer service, making the process of creating a personalized engagement ring a joy for clients. Positive reviews highlight the meticulous craftsmanship and thoughtful consultation throughout the design process, with many customers expressing their satisfaction with the final results. While most reviews reflect a positive experience, a few isolated complaints regarding communication during busy periods have been noted.
Overall Sentiment from Online Customer Reviews:
Positive: 92%
Neutral: 5%
Negative: 3%
**Highlight Reviews:**
Best Review: A customer praised Rahul for his sincere professionalism in helping them design a truly beautiful engagement ring, emphasizing his ability to guide them through every step with patience and expertise.
Worst Review: One customer expressed disappointment with a lengthy communication delay when inquiring about a custom order, feeling that more timely updates would have improved their experience.
| Operating Hours |
|-----------------------|
| Monday: 12:00 PM - 5:00 PM |
| Tuesday: 12:00 PM - 5:00 PM |
| Wednesday: 9:00 AM - 5:00 PM |
| Thursday: 12:00 PM - 5:00 PM |
| Friday: 12:00 PM - 5:00 PM |
| Saturday: 9:00 AM - 1:00 PM |
| Sunday: Closed |
Staff Member Mentioned: Rahul Goel
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94.5%
Total Customer Feedback Reviewed: 125
Store Phone Number: 3015658094