Lazaro Jewelry Consultants, located at 8607 2nd Ave #406A, Silver Spring, MD 20910, is a well-established jeweler specializing in custom engagement ring creation and wholesale diamond sales. With over three decades of experience, the store prides itself on providing a personalized service to ensure each ring embodies the client's vision. The knowledgeable staff, including owner Gus, offers expert advice, guiding clients through the intricacies of diamond selection and custom design. Appointments are recommended for one-on-one consultations, allowing for dedicated attention to every detail of the ring-making process.
Customer feedback highlights both positive and negative experiences. The store has garnered praise for its extensive selection, competitive prices, and knowledgeable staff, reflecting a solid base of satisfied customers. However, some reviews express dissatisfaction with repair services and the handling of issues regarding previous purchases.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%
Opening Hours:
- Monday: 9:30 AM – 5 PM
- Tuesday: 9:30 AM – 5 PM
- Wednesday: 9:30 AM – 5 PM
- Thursday: 9:30 AM – 5 PM
- Friday: 9:30 AM – 5 PM
- Saturday: 10 AM – 1 PM
- Sunday: Closed
Staff members: Gus (owner)
Best Review: A customer praised the knowledge and expertise of the staff at Lazaro Jewelry, highlighting the unique selection and the personal time taken to explain various diamond options, ultimately leading to a beautiful engagement ring.
Worst Review: Another customer expressed disappointment regarding the repair services, stating that after multiple attempts to fix a loose stone, the issue remained unresolved, leading to further frustration with the handling of their jewelry.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 12
Store Phone Number: 3015878605