Avenue Jewelers, located at 303 E College Ave, Appleton, WI 54911, is a highly regarded destination for engagement ring creation and exceptional customer service. With over 3,700 reviews averaging around 4.5 stars, it stands out for its knowledgeable staff and welcoming atmosphere. The jeweler has been in business for over 50 years, owned by Joe and Bonnie Pankratz, alongside skilled professionals like Jason Druxman, who bring extensive jewelry experience to the table.

Specializing in custom jewelry designs, Avenue Jewelers offers an impressive selection of engagement rings, diamonds, and personalized services. Customers appreciate the attentive and patient approach of the staff, who are committed to helping clients find the perfect pieces without any pressure to buy. The team's experience and dedication ensure a pleasant and memorable shopping experience.

The jeweler operates in Outagamie County and provides various services, including jewelry repairs, gold buying, and custom design options.

**Overall Sentiment from Online Customer Reviews:**
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews highlight the friendly service, impressive selection, and expert guidance provided by the team. Customers consistently mention their satisfaction with the quality of the jewelry and the personal touch offered by the staff. Negative reviews, while sparse, indicate dissatisfaction with customer service policies, particularly concerning returns and repairs.

Best Review: Mary, a customer, emphasized the exceptional customer service and extensive selection, highlighting her positive interactions with the staff, particularly Leann.

Worst Review: Mary H. expressed disappointment with the return policy after her husband surprised her with a wedding band, mentioning dissatisfaction with the handling of the situation.

Opening Hours:
Mon - Fri: 10:00 AM - 6:00 PM
Sat: 10:00 AM - 4:00 PM
Sun: Closed

Staff Members:
- Jason Druxman
- Joe Pankratz
- Bonnie Pankratz
- Leann
- Katelynn
- Caleb
- Stacy
- Tanya

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.