Kay Jewelers Horizon Plaza in Appleton WI

KAY Jewelers, located at 3845 E Calumet St., Ste. B, Appleton, WI 54915-4192, is a well-regarded destination for those seeking to create the perfect engagement ring. With a strong focus on customer service, the staff, including manager Dalton, are known for their helpfulness and expertise in guiding customers through the selection process. This jewelry store offers a wide range of services, from custom orders to appraisals and jewelry repairs, ensuring that clients can find exactly what they need for one of life’s most important occasions.

The store operates in Outagamie County and has garnered attention for its welcoming atmosphere and knowledgeable staff. Customers appreciate the reasonable prices and the care taken by employees, making the experience enjoyable and stress-free. The shop has amassed a total of 184 reviews online, reflecting its popularity.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Highlighting the customer sentiments, many reviews commend the friendly service and supportive atmosphere when selecting engagement rings. However, there are isolated remarks about inconsistencies with service timings.

Best Review: Georgia noted the amazing service and reasonable prices, praising the staff's friendliness and helpfulness.

Worst Review: Aaron expressed frustration over the store not answering calls and confusing operating hours, leading to a disappointing visit.

| Operating Hours |
|----------------------|
| Monday to Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 8:00 PM |
| Saturday: 10:00 AM - 8:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

Staff members mentioned include Dalton.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.