Krieger Jewelers, located at 934 W Northland Ave, Appleton, WI, is a third-generation, family-owned jewelry store specializing in custom engagement ring creation and a variety of jewelry services. They are known for their knowledgeable and friendly staff who aim to provide a trustworthy experience without pressure. The store offers an impressive selection of engagement rings, jewelry repairs, and unique estate pieces, making it a noteworthy destination for customers in Outagamie County.
With a total of 121 reviews reviewed, the general sentiment from online customer feedback regarding Krieger Jewelers is mixed.
Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 15%
- Negative: 30%
Positive reviews highlight the welcoming environment and attentive customer service, often praising the staff for their professionalism and the jeweler's quality craftsmanship. Conversely, negative reviews frequently mention issues with customer service, perceived pressure tactics, and dissatisfaction with repair work, citing experiences that suggest the store may not always uphold their warranty promises.
Best Review:
Christine commended the friendly and professional service she received, noting that the staff listened carefully and made great suggestions while helping her find beautiful jewelry.
Worst Review:
Jill expressed disappointment with the lack of quality assurance, indicating that the engagement ring purchased had structural flaws and the store failed to address them appropriately, leaving her feeling frustrated with the business.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Store Hours |
|------------------------|
| Monday: Closed |
| Tuesday: 9:30 AM – 6 PM |
| Wednesday: 9:30 AM – 6 PM |
| Thursday: 9:30 AM – 6 PM |
| Friday: 9:30 AM – 6 PM |
| Saturday: 9:30 AM – 5 PM |
| Sunday: Closed |
Staff members mentioned in reviews include Deb and Kim.
Positivity Score: 62.5%
Total Customer Feedback Reviewed: 121