B & B Jewelry, located at 465 US-46, Totowa, NJ 07512, is a reputable jeweler renowned for its exceptional engagement ring creation and comprehensive jewelry services. With a solid reputation built over the years, the store specializes in custom designs, GIA-certified diamonds, and a vast selection of jewelry, including luxury watches and repairs. The professional staff, led by owner Ben Bekdas, is often highlighted for their friendly and knowledgeable service, ensuring that customers find the perfect ring to match their desires.
Operating hours are as follows:
- Tuesday to Friday: 10:00 AM – 7:30 PM
- Saturday: 10:00 AM – 7:00 PM
- Sunday: 12:00 PM – 5:00 PM
- Monday: Closed
Overall, the reviews reflect a largely positive sentiment towards B & B Jewelry, with a notable percentage of customers expressing satisfaction with their engagement ring purchases and the quality of service. Positive feedback often emphasizes the staff's helpfulness and the beautiful selection of jewelry available. Conversely, some negative reviews point out concerns regarding delays in service and issues with specific jewelry quality.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review:
Maria K's review indicates that B & B Jewelry offers an exceptional selection of pieces and outstanding customer service, expressing great happiness with her purchases.
Worst Review:
Melissa S. noted a frustrating experience involving delays in receiving jewelry she had purchased and difficulty getting timely updates from the staff.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|-----------------------|
| Tuesday | 10:00 AM – 7:30 PM |
| Wednesday | 10:00 AM – 7:30 PM |
| Thursday | 10:00 AM – 7:30 PM |
| Friday | 10:00 AM – 7:30 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | 12:00 PM – 5:00 PM |
| Monday | Closed |
Staff members mentioned include Ben Bekdas.