Obsession Diamonds, located at 465 US Hwy 46 West, Totowa, NJ 07512, is renowned for its exceptional engagement ring creation services and fine jewelry offerings. The store operates under the guidance of Emmit Devli, who is noted for his expertise in custom jewelry design. Customers appreciate the extensive selection of high-quality engagement rings and the store’s reputation for providing personalized service.
Positive reviews highlight the trustworthiness and knowledge of Emmit, with several customers mentioning his fair pricing and dedication to customer satisfaction. The staff is described as attentive and friendly, creating a pleasant shopping experience. However, there are some concerns regarding customer service, with a few reviews reflecting dissatisfaction in this area.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
The store has garnered a total of 7 reviews, reflecting a predominantly positive atmosphere.
Best Review:
Megan commended Emmit for his honesty and beautiful work, praising his commitment to customer happiness.
Worst Review:
Joseph expressed disappointment in the customer service he received, indicating that his expectations were not met.
Opening Hours:
- Tuesday: 10am - 7pm
- Wednesday: 10am - 7pm
- Thursday: 10am - 7pm
- Friday: 10am - 7pm
- Saturday: 10am - 7pm
- Sunday: 12pm - 5pm
- Monday: Closed
Staff Members:
- Emmit Devli
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 7