Bekdas Jewelers, located at 465 US Highway 46, Totowa, NJ 07512, is a prominent destination for those looking to create custom engagement rings. The store has garnered a reputation for its exceptional customer service, with notable mentions of the owner’s caring nature and dedication to quality. The staff is highly experienced and valued by many repeat customers who trust them for their jewelry needs.

With 9 reviews analyzed, customer sentiments present a mostly positive atmosphere around the store's services. The percentage breakdown is as follows: 78% positive, 22% neutral, and 0% negative.

Positive reviews highlight the excellent craftsmanship and attentive service. Many customers praise the owner, Neil, for providing personalized experiences and maintaining a family-friendly environment, making it feel like a community staple. Despite some mixed feedback on specific services, the overall sentiment remains upbeat due to the high level of customer loyalty.

However, one negative review indicates a lack of knowledge in certain areas, particularly with watch sales, leading to dissatisfaction about a purchase experience.

**Operating Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 7:00 PM|
| Wednesday | 10:00 AM - 7:00 PM|
| Thursday | 10:00 AM - 7:00 PM|
| Friday | 10:00 AM - 7:00 PM|
| Saturday | 10:00 AM - 7:00 PM|
| Sunday | 12:00 PM - 5:00 PM|

**Staff Members:**
- Neil (Owner)

Best Review: A customer praised the store for its warm, welcoming atmosphere and noted that Neil consistently provides personalized service that makes each visit special.

Worst Review: Another customer expressed disappointment over an experience with a watch purchase, stating that the staff lacked knowledge about the products sold, which ultimately led to a problematic transaction.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.