B.C. Jewelry, located at 31117 Mission Blvd, Hayward, California, is a reputable jeweler offering a variety of services, with a strong focus on engagement ring creation. This store operates in Alameda County and boasts a selection of exquisite jewelry pieces made from diamonds, gold, and silver. The shop is conveniently situated in the Fairway Park Shopping Center and is known for its professional and courteous service, contributing to a warm atmosphere for customers considering an engagement ring.

The total number of reviews covered is 14. While many reviews highlight the quality of service and craftsmanship, some customers have expressed frustration over inconsistent operating hours and some service issues.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is mixed. Approximately 70% of the feedback is positive, with customers praising the quality of the jewelry, particularly in repairs and engagement ring services. Neutral sentiments comprise around 20%, with customers having average experiences, while 10% of reviews reflect negative feedback regarding service reliability and product quality.

**Highlights**:
- Positive reviews frequently praise the friendly and professional service, with many customers noting the expertise in jewelry repair and ring customization.
- Negative reviews tend to focus on inconsistent store hours and response to service issues.

Best Review:
Noemi Albarracin appreciates the long-standing relationship her family has with the store for jewelry repairs, highlighting the professionalism and honesty of the service provided.

Worst Review:
Scott J. expressed disappointment after finding the store closed despite it being within the posted operating hours, indicating frustration with the reliability of the business.

**Operating Hours:**
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday to Friday: 10:00 AM - 5:30 PM

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.