Eden Jewelry & Loan, located at 22620 Mission Blvd, Hayward, CA 94541, is a reputable jeweler specializing in the creation of engagement rings and a variety of other jewelry services. With a strong presence in Alameda County, this family-run business has been serving the local community since 1969. Customers appreciate the knowledgeable staff, including managers like Darrell, who provide personalized assistance in crafting unique engagement rings that reflect individual styles and preferences.

The establishment has garnered a total of 180 reviews, with positive sentiments highlighting the store's friendly services, fair pricing, and the extensive variety of jewelry available. Customers frequently mention the staff's professionalism and willingness to go above and beyond to ensure satisfaction. However, there are negative reviews that point out issues related to customer service, with instances of rudeness and unprofessional behavior spotted during interactions.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

**Highlight Reviews:**

Best Review: A customer praised Eden Jewelry & Loan for their exceptional service, describing the staff as friendly and informative. They found the environment welcoming and appreciated the fair prices during their transaction.

Worst Review: Another review expressed dissatisfaction with the rudeness of the staff, claiming they were treated poorly during a visit. This customer felt disrespected and stated they would not return to the store.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**

| Day | Hours |
|-----------|--------------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 5:30 PM |
| Sunday | Closed |

Staff members mentioned include Darrell.