Bismillah Jewelers, located at 38 W Tennyson Rd, Hayward, CA 94544, is a family-owned jewelry store specializing in a variety of gold and diamond pieces, with a notable focus on engagement ring creation. The shop is known for its wide assortment of traditional subcontinental jewelry styles and quality customer service. With a convenient location in Alameda County, customers can reach out to the store at (510) 786-9900.

The reviews covered, amounting to 67, present a mixed sentiment.

Positive reviews highlight the store's exceptional customer service and a friendly staff that treat clients like family. Many customers have praised the owner and his family for providing valuable assistance and making them feel appreciated, especially in the process of selecting and creating engagement rings. The store is recognized for its great prices on 22k and 24k gold jewelry, making it an appealing option for those looking for exquisite yet reasonably priced engagement rings.

On the other hand, negative reviews point to issues with customer service, specifically regarding long wait times when the store is supposed to be open. Some customers expressed frustration over perceived lack of communication from staff about product availability and service delays. Additionally, there have been complaints about discrepancies in pricing and the quality of repairs, leading to dissatisfaction among certain clients.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%

**Highlighted Reviews:**

Best Review: Amandeep noted that the staff at Bismillah Jewelers provide outstanding customer service, treating customers with genuine care and making them feel like family. He emphasized their comprehensive selection of high-quality gold jewelry at excellent prices.

Worst Review: Simran expressed disappointment with the store's customer service, particularly their disregard for timely operations, as she faced issues accessing the store during scheduled hours.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
Monday: Closed
Tuesday: 1:30 PM - 7:00 PM
Wednesday: 1:30 PM - 7:00 PM
Thursday: 1:30 PM - 7:00 PM
Friday: 1:30 PM - 7:00 PM
Saturday: 1:30 PM - 7:00 PM
Sunday: 1:30 PM - 7:00 PM

Staff Mentioned: Owner [Not Specified], Amandeep (Customer Reviewer).