Baladna Jewelry, located at 4350 W Touhy Ave, Lincolnwood, IL 60712, offers exceptional services for those looking to create the perfect engagement ring. With a strong emphasis on customer care, this family-owned jewelry store stands out in Cook County for its personalized engagement ring service and extensive selection of fine jewelry, including Middle Eastern styles. Customers appreciate the knowledge and dedication of the staff, including co-owners Johnny and Renata, who are often noted for their warm, welcoming approach and expertise in custom designs.
The store operates from Monday to Saturday, 10:30 AM to 6:00 PM, and is closed on Sundays. With around 78 reviews to analyze, the overall sentiment from online customer reviews is overwhelmingly positive, with approximately 90% reflecting favorable experiences, 8% neutral, and 2% negative.
Appreciated for their great selection and customer service, many customers highlight the importance of transparency throughout the ring creation process. However, a few concerns were raised about the time taken for specific orders.
| **Opening Hours** |
|--------------------------|
| Monday - Saturday: 10:30 AM - 6:00 PM |
| Sunday: Closed |
Staff members mentioned include Johnny and Renata.
Best Review: A customer praised Baladna Jewelry's quality of service and the personal attention received during the process of selecting an engagement ring. They emphasized the warmth and welcoming nature of the store and its ability to cater to individual needs.
Worst Review: One reviewer expressed dissatisfaction regarding the delay in receiving custom jewelry but acknowledged the ownership’s honest communication regarding the status of their order.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 78
Store Phone Number: 8476764700
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